HIGH COUNTRY Return Policy

14 Day returns:

Bike accessories, tools & Helmets (ie. kickstands, grips, chains, tools)

*MUST HAVE ORIGINAL PACKAGING AND BE UNUSED*

 

3 Day returns

Bikes, eBikes, and eScooters*

*MUST HAVE 0 MILES RIDDEN FROM PURCHASE TO BE ELIGIBLE FOR EITHER OPTION 1 OR 2.

OPTION 1

TRADE IN TOWARDS DIFFERENT BIKE OF EQUAL OR MORE VALUE.

OPTION 2

REFUND and and pay 15% restock fee and any credit card fees.

EXCEPTIONS:

ABSOLUTELY NO RETURNS OR REFUNDS ON SHIPPED BIKES, EBIKES, and SCOOTERS.

CLICK HERE TO DOWNLOAD SHIPPED ITEMS RETURN POLICY.

Special order/custom-made items may not be returned. Tech services are excluded from this return policy.


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