14 Day returns:
Bike accessories, tools & Helmets (ie. kickstands, grips, chains, tools)
*MUST HAVE ORIGINAL PACKAGING AND BE UNUSED*
3 Day returns:
Bikes, eBikes, and eScooters*
*MUST HAVE 0 MILES RIDDEN FROM PURCHASE TO BE ELIGIBLE FOR EITHER OPTION 1 OR 2.
OPTION 1
TRADE IN TOWARDS DIFFERENT BIKE OF EQUAL OR MORE VALUE.
OPTION 2
REFUND and and pay 15% restock fee and any credit card fees.
EXCEPTIONS:
ABSOLUTELY NO RETURNS OR REFUNDS ON SHIPPED BIKES, EBIKES, and SCOOTERS.
CLICK HERE TO DOWNLOAD SHIPPED ITEMS RETURN POLICY.
Special order/custom-made items may not be returned. Tech services are excluded from this return policy.